Stop thinking about pain and start thinking about enjoying life

What's the Problem?

Back pain
Neck pain
Sprains & Strains
Muscle Tears
Surgery Recovery
Joint Pain
Dizzines & Headaches

  • How do we Treat it?

Soft Tissue Work

Physiotherapy FAQ



Do I need to see my GP first?

No, although we do take a lot of referrals from GPs, you are able to self refer to us.

Should I take my painkillers as normal before my appointment?

Yes, you are able to take normal painkillers before any appointment. It won’t affect how we treat or assess.

Do you cover insurance?

We cover most major insurance companies apart from BUPA,, however all polices vary slightly. If in doubt please contact your insurance company to check the required process.

How many treatments will I need?

This is varied an depends of your age, length of time you’ve had the condition and how good you are at implementing life changes we suggest! On average our patients recover in 5 treatments.

Will I see the same expert every time?

Yes, excluding extenuating circumstances once you are booked in with a practitioner you will stay with them for your course of treatment. If they feel your needs will be better suited with another practitioner this will be discussed with you.

Do I have to go up a flight of stairs?

We have one treatment room up a single flight of stairs. If you are unable to use a flight of stairs, please let us know and we will ensure you are booked in an downstairs room. Please note our bathroom facilities are upstairs.

Do you do home visits?

We don’t current offer a home visit service.

Can I choose my expert?

Yes, you can request who you see when booking, either on the phone or by selecting the required practitioner online.

What do I have to bring to my appointment?

We will need to know any previous surgery, illness, your past medical records as well as your current state of health including any medication you are taking. Any previous scans, X-rays, letters or investigations are always helpful. If you are intending to claim for treatment using private health insurance it is useful to bring the details with you.

What should I wear to my appointment?

We will have to expose the body part in question. So clothing that allows us to do this is helpful. If this is not appropriate, we have patient gowns and shorts for you to change into in private. If unsure please wear loose clothing that you will be comfortable moving around in.

What happens if you can’t help me?

If we feel that your case would best be managed by another medical professional, or if you need a referral for further testing or scans we will make sure we find the best person for you.

What will happen in my first appointment?

Your first appointment lasts approximately 60 minutes. During this we will perform a complete medical history, thorough examination, explain what the issue is and how its treated. If appropriate to we will begin treatment on this first visit.

Do I get treatment on my first visit?

We always aim to treat on the first visit, however occasionally its not appropriate. For instance if we need further scans or X-rays, or feel that you would benefit from a second opinion.

How long are appointments?

Initial consultations are 60 minutes, follow up sessions are approximately 30 minutes.

Are treatments available on the NHS?

All services at the clinic are currently private.

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